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- Prepaid Funerals
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Blog
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Contact Us

Hateley,Bernadette Therese

Family & Friends are invited to Celebrate the Life of

Bernadette Therese Hateley

on Friday June 1st, 2018,

in the Boyd Chapel, Springvale Botanical Cemetery

Princes Hwy, Springvale

commencing at 12.30pm

Private Cremation

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Testimonials

Templeton Family Funerals Reviews

Templeton Family Funerals

5.0

Michelle Dingli

11:09 20 Aug 22

Ellese was amazing. Her care, patience and guidance made us feel so at ease and made such a difficult time easy. The... funeral went smoothly and her calming nature certainly helped with the anxiety of the day. Highly recommend this company.read more

13:18 15 Aug 22

Dear Ellese, Hayley & Staff,Templeton Family Funerals is awesome! They are always very responsive, co-operative, and... well ahead on time of everything!Your staff Hayley was excellent.Thanks again! On behalf of our family, we would like to thank you for your sympathetic, professionalism during this painful process.When you served to help it took such a burden off our shoulders. It made a huge difference and allowed for everything to go smoothly!Thank you very much for your help in this most difficult time. On behalf of our family, we wish to thank you for your professional services during our difficult time.Kind Regards,Roy Family (15/08/2022)read more

10:46 25 Jul 22

Excellent service from Hayley and the team. Very well communicated every day with an update. Well organised at grave... side. Very welcoming to guest . They reduced my stress during this difficult time. Thanks a lot team . Very caring people.read more

12:20 21 Jul 22

Cannot thank Ellese and the staff at Templeton Family Funerals enough for their care and support. They were recommended... to us and from the moment we met with Ellese it was clear we were in the right place and that the funeral service would be as we wanted it to be and would be executed with empathy and care as well as taste and style. At a time when decision making is difficult the whole process was sensitive, sympathetic and understanding. We needed our Mum to be in the best of hands and indeed she was. Our deepest of thanks.read more

01:46 26 Jun 22

Hayley was personable, professional and compassionate. From our first phone conversation Hayley was helpful and a calm... presence, sending through a quote and questions for my brother and I to think about for when we all sat down together to plan my Mum's funeral. As our funeral director Hayley made the process effortless and even pleasurable. My requests for my Mum's presentation and my private viewing were met without question.Templeton delivered a beautiful funeral including the casket, flowers, as well as, Hayley's presentation and treatment of our guests, and the way she was so respectful towards my Mum. The service also went off without a glitch, with the music selected and video of photos played on cue. One of my aunts made the comment that my Mum would have been so proud of the service. Our heartfelt thanks to Hayley and the Templeton family for an outstanding effort.read more

00:40 13 Jun 22

From the first meeting with Hayley, I knew this was to be the funeral director we would use for my mother in law.... Having worked in the funeral industry for many years, I knew what to expect from staff at a funeral home. Templeton Family Funerals far exceeded my expectations. Flexible, professional, affordable are words I would use to describe this funeral home. On the day of the service my niece expressed to me that she had heartfelt support when attending the viewing. Well done to all the staff for providing an execeptional service. I would not hesitate in recommending Templeton Family Funerals to my friends and familyread more

21:34 22 May 22

Templeton Family Funerals made this very difficult time in our lives so much easier to navigate with their compassion,... understanding, kindness and professional attitude. They listened to our requests and understood what we wanted in our grief and provided a dignified and personal farewell for our beautiful Husband, father, father in law and grandfather.A special thank you to Hayley who was so respectful and looked after us from our first contact until we bid farewell to our loved one.The Family of Robert ( Bob ) Strattonread more

09:00 22 May 22

Our sincere gratitude to Ellese and Sheree for allowing us to plan a service for our brother that truly reflected his... interesting life.A special thankyou also to Leonie, who so competently guided us through the planning process with compassion and respect for our specific wishes. Her professional expertise was very welcome and we appreciated her considered advice and willingness to accommodate our last minute requests.The Templeton Team were most professional in their approach and committed to making our brother's service so meaningful, relevant and respectful.It was most comforting to know that we entrusted our brother's final farewell in such capable hands. Our sincere thanks to you all.read more

06:13 17 May 22

Very Satisfied - Ellese and her team made made (what can be a stressful and emotional process), seamless. Highly... recommend!read more

Peter Stangherlin

05:39 10 May 22

You couldn't find a more caring and personalised service, Ellese and Sheree make the whole process so easy to... understand.There are no pressure tactics just honest caring straight forward explanations and guidance to achieve your desired outcome for your loved one.Thank You Templeton Family Funerals.read more

22:57 28 Jan 22

Caring and compassionate first class service, highly recommend Ellese and Sheree.

01:42 04 Dec 21

Lynne has been nothing but amazing.Other staff were polite, kind and respectful.The two that came to collect my... loved one after they'd past were so polite to myself and family. Very respectful with the body and encouraged myself as well as other family to say goodbye.Couldn't recommend enough. Would give 100 stars if I could :)read more

05:24 18 Nov 21

Templetons have cared for burial of three members of my family and displayed enormous care & consideration in all of my... dealings with them. Their staff are very professional, diligent and able to sort out any issues with the minimum of fuss. I would highly recommend them to care for your loved one in your time of need.read more

10:11 25 Oct 21

The Templeton Family funerals were absolutely wonderful and affordable. The professionalism, compassion, sympathy,... understanding, patience and kindness offered to our family during our time of grief on the passing of our beloved Mother was first-rate. Lynne could not have been more helpful. She was pleasant to deal with and sensitive to our personal needs. I wouldn't hesitate to recommend Templeton Family Funerals to other families in Melbourne.read more

Laura-Jayne van Alphen

11:50 06 Sep 21

Ellese and her team provide an exceptional service in the most difficult of circumstances. Farewelling someone you love... is never an easy task but with Ellese and her team there to guide and support us every step of the way it became a memorable and heartfelt celebration of our Mum's life that was true to her.Ellese and her team were always patient and made sure that all the tiny details were perfect. Ellese was able to effortlessly attend to, and assist with the more practical side of organising a funeral such as, arranging care for our Mum after she passed, embalming, paper-work, liaising with venues and celebrants and organising burial/cremation.Templeton family funerals provide genuine support and care and we will be forever thankful for giving us the chance to say a meaningful goodbye and celebrate our Mum's life with joy, uniqueness, and welcome and supported sorrow.read more

Vince Matarazzo

04:02 27 Aug 21

A sincere thanks to all staff at Templeton Family Funerals for the professionalism, compassion, sensitivity, sympathy,... understanding, patience and kindness offered to our family during our time of grief on the passing of our beloved father. In particular, we would like express a special thanks to Hayley for being available to take our calls/messages/emails at any time of the day or night. The service for the funeral was flawless and the whole team did an amazing job!read more

08:50 19 Aug 21

From the first phone call I made to Templeton Family Funeral I felt comfortable in letting them take care of my... beautiful Mum, Doris. All ladies showed compassion and understanding of the grief and loss we were feeling, connected us to a wonderful celebrant, organised the live stream due to covid restrictions and ensured our wishes were carried out.We were treated with the utmost respect.We could not fault the service they provided and highly recommend these dedicated ladies. it was a beautiful tribute to our dear mum and a celebration of her 93 year life.read more

00:56 18 Aug 21

Templeton Family Funeral Services have been absolutely wonderful. My Sister and I had no idea how to go about... arranging our Dad's funeral and, at such a sad time for us, they were nothing but kind and compassionate and held our hands all the way through. The service for our Dad was so beautiful. Thank you Lynne from the bottom of our hearts, Nicki Scott.read more

22:53 25 Jul 21

Thank you Hayley and the wonderful team at Templeton. Your compassionate and caring nature allowed us to provide our... Mum with the best send off that was possible. The process was flawless and as stress free as it could of been, even though we did throw in some curve balls along the way..... We can not rate this business highly enough!!!!read more

00:50 24 Jul 21

Sheree and her team were lovely and supportive during what is always a difficult time. Options were clearly laid out... and no sales pressure was there. There is a kindness and a compassion in how they work that is very genuine. Our family was very grateful.read more

Kristie Van Swol

19:38 19 Jul 21

I had a perfect experience when using Templeton family funerals. I felt very supported during a difficult time, and... everything was taken care of beautifully, and I didn't have to worry about anything. Lynne was amazing. Very sympathetic, and caring for everything that would make things easier for us.read more

23:20 18 Jul 21

Professional and excellent service.Thank you Ellese for guiding us once again and making our father's memorial a... special day of remembrance.read more

Vanessa Herbert

06:17 18 Jun 21

My family and I would like to thank Rachel, Russel, Ellese, Sheree and the whole team at Templeton for their help,... support and professional service they provided us for the funeral services for both our parents. At such a difficult time they provided us with the support to organise both services exactly as we wanted with so much care and consideration. From the moment we contacted them we were provided with all the relevant information. For both our parents the efficient assistance by Rachel and Russell was impeccable, they travelled to our home which was quite a distance from Templeton's head office and were thorough in organising all we needed and provided understanding and comfort through the whole process and emotional time. I could not recommend higher, a more accomplished and professional, caring company to look after your loved ones especially at the most difficult and emotional time, thank you, Gavin, Duncan, Vanessa and familiesread more

Jokavett Vakaloloma

23:02 07 Jun 21

Templeton is honestly such a great company.We had to bury our beautiful baby sister wich was already tough, but just... before the day the Victorian government declared lockdown on the day of her funeral but Templeton really made the process so much easier and still helped us run the ceremony with such compassion and professionalism.It was such a beautiful ceremony too.They are extremely caring and kept in contact with us all throughout the whole process wich was reassuring cause we had never done this before.Thank you for such a beautiful sendoff for our beautiful Angel.read more

10:46 05 May 21

A huge thank you to the team from Templeton Family Funerals for a truly memorable service for my father Maxwell Harvey.... We appreciated the loving care, compassion and attention to detail. We felt you went truly beyond our expectations and this is so supportive during our time of grieving. Thank you especially to Ellese for your patience and wonderful all round service. The Harvey Familyread more

06:28 28 Apr 21

Amazing service & support from Templeton Family Funerals, the memorial was wonderful & could not have been better... organised. Thank you for making our day so much easier than I could have imagined.read more

Matthew Brennan

23:01 26 Apr 21

The Templeton Family Funerals went above and beyond with the care of my Mother in Law. Lynne and her team organised an... absolutely beautiful service and we are forever grateful for the ease in which they made process. The communication and compassion we were shown is something that will remain with us. We could not recommend these amazing people enough.read more

11:51 08 Apr 21

May 2018 -The beautiful Ladies at Templeton Family Funerals made my Grandmothers farewell a memorable one, and my... family and I will be forever grateful. Nothing was ever a bother for them, their ongoing contact with us throughout the whole experience and caring approach showed how professional they were and reassured us that everything would be okay on the day. A special thank you to Rachel, who went above and beyond her duties... when I had my moments. Thank you for your understanding and commitment.God bless you all, much love Nicky xoMarch 2021- Again , I cannot fault Templeton’s - your service and commitment in making our family feel comfortable was impeccable, this time round for my mother’s farewell. You will always hold a special place in my heart for making the day, just like Mum would have wanted - much appreciation 🙏🏽read more

00:46 26 Mar 21

Thank you Ellese and the Team. You made a difficult time a lot easier for us. The whole process was handled... Professionally and efficiently whilst showing a lot of Empathy.I highly recomend themread more

22:59 19 Jan 21

From the first contact my Mum had with Lynne from Templeton's we knew she had chosen the right company to look after... our Dad. Lynne and the girls we compassionate, kind, caring and professional and nothing was too much trouble.Thank you from the bottom on my heart for helping our Mum through this terrible time and also for the follow up call after Dad's farwell to ensure she was ok.Kind regardsKerrie, Michael and Fiona and Patriciaread more

Lisa Milenkovic

00:11 13 Jan 21

I also want to express my sincere thanks to your company and the sincere and sensitive approach to the boys and I with... every aspect of the arrangements. Not knowing any funeral directors and 'googling' local companies, Lynne was my first contact with Templeton Family Funerals; she just happened to answer the phone that afternoon. From our first conversation, it was clear in her choice of words, her sincerity, sensitivity and sympathy for our loss, I knew we had found someone I could truly feel comfortable with and confident in. Lynne was absolutely sensational and nothing was ever a problem despite my random changes in decisions!My sons and I were so pleased in every aspect of the arrangements. I also want to commend the staff with how beautiful my husband looked on the day. So important when that was our final vision and lasting memory of seeing him.Thank you to Ellesse, Sheree, Lynne and all the staff at Templeton Family Funerals.read more

10:42 11 Dec 20

Brilliant right from the beginning, I found templeton family funerals staff to be very professional and compassionate.... They were extremely helpful the whole way through and did a great job!read more

03:02 07 Dec 20

The team at Templeton were kind and caring, helping us through many of the difficult decisions. On the day of the... funeral, they operated with great reverence, respect and absolute care. Could not have asked for more. Total Recommend.read more

00:35 17 Nov 20

From the moment I spoke with Rachel, I knew that Templeton Family Funerals was the one that I would choose for my mum's... funeral.Rachel is very kind and caring. She made me feel very comfortable and I knew my mum would be in good hands. The communication between myself and Rachel was amazing and she always updated me and checked in to see how I was going.Thank you so much Rachel and the team for making a very hard time in my life very easy and assuring!I wouldn't hesitate to recommend Templeton Family Funerals to anyone.read more

08:32 05 Nov 20

The entire team at Templeton Family Funerals were so caring and considerate in helping us celebrate our mother's... life.They helped us make the entire occasion memorable in such a trying and difficult time.Thank you to the entire team!read more

21:34 30 Oct 20

From the moment I contacted Ellese at Templeton, everything was made so easy and stress free. Thank you so much... Ellese, Rachel, Sheree and Anthony for your care and compassion during such an emotional time for all of us.I cannot recommend Templeton Family Funerals highly enoughread more

05:19 14 Sep 20

Templetons' made a difficult process very easy. From the initial call late on a Friday night, to the final follow up... call to ask if there was anything else they could help with, Templetons' provided excellent service. Rachel was wonderful in stepping me through all that was needed to result in a lovely church service, and an interment at considerable distance. She made suggestions along the way, all thoughtful and considered. On the day, Rachel and her assistants were also excellent, accompanying us throughout the day, stepping in when needed, while maintaining a discreet presence. I highly recommend their team. Nothing was too much trouble.read more

Steve Milinkovic

03:42 26 Aug 20

Templeton Family Funerals were brilliant in the way they helped us farewell a loved one recently. From the time that... Sherree contacted me, the team headed by Rachel were full of care and compassion not only for our loved one but the entire family. They were very professional with excellent attention to detail more so given the restrictions that exist as part of the current Covid 19 crisis. Nothing that we asked for was too much trouble. It is comforting to know that firms like Templetons exist. They make a difficult time much easier to negotiate. I have no hesitation in recommending their servicesread more

12:38 19 Jul 20

We couldn't recommend Templeton Family Funerals highly enough. We were devastated when mum passed and choosing the... right funeral director was very important for us. Ellese was fantastic from the get go. She was kind, knew her profession, gave us great advice and guidance and was always there for us. She was professional, prompt, she listened and accommodated. We were able to rely on her and the team and they were with us every step of the way in what was a very difficult week for our family. Doreen and Tony, you were so, so kind, caring and respectful - thank you. Ellese, thank you so much for helping us honour and farewell mum the way we wanted.read more

10:49 17 Jun 20

The team at Templeton were nothing short of amazing. Rachael, you made our nightmare a little easier to deal with; you... were compassionate and caring with attention to detail every step of the way. We would highly recommend the team at Templeton and sincerely thank them for all they did for our Dad and our family.read more

Phil and Denise Bowles

06:49 12 Jun 20

The ladies at Templeton, Rachael in particular, were awesome. From our first contact they were respectful, caring,... compassionate and understood exactly what we needed. They couldn’t have been more helpful and guided us gently through the process. I couldn’t recommend them highly enough. Thank you so much for being there for us.read more

22:40 02 Jun 20

Thank you Elise and family. You did such a wonderful job with our beloved mum. You took so much care in taking her... body, caring for her, and also the funeral set up was so beautifully done.Thank you from the bottom of our hearts. I would highly recommend Elise and her team to anyone. Really great personal service that is very professional.read more

Richard Cassidy

06:03 12 May 20

The team at Templeton Family Funerals demonstrated great attention to detail, were extremely friendly, thoughtful and... thoroughly professional at all times.read more

23:06 21 Mar 20

When a loved one passes away, you don’t need more stress when planning their funeral. Templeton Family Funerals was... recommended to us by our celebrant, Marg Fitzpatrick, and I was incredibly happy with my choice. Ellese, Sheree and the girls supported me throughout the process of planning the most amazing celebration of my husband’s life. While I will always miss him, I know that the last thing I did for my husband was perfect.Thank you from the bottom of my heart.Sue Masonread more

13:51 27 Feb 20

Authenticity, compassion, care and Templeton's ability to make things happen just as we wanted throughout such an... ordeal were the qualities that could not be understated. It is fitting that 'Family' is in their business name because it was that personal touch showed by Lynne and her team that helped us cope with all the preparations and the funeral itself. We were really appreciative how Templeton Family Funerals worked tirelessly to give our Father the best send off possible.read more

03:19 18 Feb 20

Templeton Family Funerals need to be on your consider list should you require these services. They offered an extremely... professional service during a very difficult time and delivered over and above my expectation. I found them considerate, friendly and transparent regarding all aspects of funeral services that you probably have never thought of. I thoroughly recommend them, and looking back, they made the passing of my loved one that much easier. To the team at Templeton Family Funerals, thank you!read more

20:18 04 Feb 20

Templeton Family Funerals handled our situation with sensitivity and professionalism. From the time we notified them... that we required their services up until the service they made themselves available for any questions and requests. For what was an emotional and stressful period for our family their professionalism and organisation was very much appreciated. Our sincere thanks to Rachel.read more

07:49 20 Dec 19

The memorial service they put on for us was absolutely perfect. Rachel was truly amazing to deal with and had great... recommendations for every aspect including venue, celebrant, set up and personal touches. Communication was excellent throughout their entire business too.read more

22:26 18 Nov 19

Cannot recommend Templeton's highly enough. Everything from the planning stage to the end of service was simply... wonderful. Rachel was so understanding of our needs and with her guidance we gave my father a lovely farewell. Our grateful thanks to Rachel, Sheree and staff.read more

03:25 19 Jul 18

Friendly, personable and approachable staff who were more than willing to make the service exactly how we wanted it to... be. Nothing was too much trouble and my initial phone call at 3.30am was returned promptly 10 minutes later. It was so refreshing to have lovely, friendly, smiling women to deal with. Thanks Templeton Ladies !read more

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